Colearnis: passing on know-how from one employee to another

A key issue for many companies, with turnover approaching 20% according to the FSO

The Colearnis project, supported by Innosuisse until May 2022, aims to provide a solution to the problem of mobilizing human resources for the mentoring and training of newcomers to the company. 

Colearnis is based on asynchronous teaching, i.e. the transfer of knowledge in a temporal and physical time lag, by generating video microcapsules which are then used as in-house tutorials thanks to an application.

HEG-ARC Neuchâtel is behind Colearnis (Co-conception learning information system), in collaboration with metalworker PX-Group, pruning shears manufacturer Felco and HEIA Fribourg. Thanks to its Matchmaking platform for SMEs and start-ups, Microcity was able to bring together all the players involved in this project.

According to Francesco Termine, head of applied research and development at HEG-ARC, they quickly identified a number of prerequisites for the solution to be effective. Employees would have to be supported in their creative work, the operations to be filmed would have to be predefined, and the application would have to offer a guidance system to ensure that the result was effective. 

The model is different from tools such as Microsoft's Stream, in that it will encompass all stages, from pre-production to production, from identification of needs to editing and broadcasting. Colearnis will be accompanied by a list of work instructions, including operations to be planned, Speech to Tex and final assembly.

Ensuring data security and confidentiality is an important issue for touil. This is why the company must use smartphones dedicated tothese videos, which are installed in the workshops, centralizing information internally.

The approach is geared towards workshops and also human resources, who have to plan for staff replacements, and is accompanied by a playful aspect, since each video can receive "likes" or comments internally, making it possible to enhance the content or add useful learning details. 

This project is different from the other Innosuisse projects we've already carried out, in that it involves assembling a range of technologies to meet a specific need. However, the big difference lies in the general interest aroused by the project, which has never been so high on other mandates.

Source : Microcity